Privacy Policy

Effective Date: 01-01-2025

At Dell Sanitary Ware, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal data:

  • Full Name, Email Address, Phone Number

  • Billing and Shipping Address

  • Order History and Transaction Information

  • IP Address, Browser Type, and Device Data (via cookies)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer service and order support

  • Send order updates, promotions, and newsletters (with consent)

  • Improve our services and website performance

  • Comply with legal and regulatory requirements

3. Disclosure of Information

We do not sell, trade, or rent your personal data.
However, your information may be disclosed:

  • To trusted third-party vendors (e.g., courier or payment services) strictly for order fulfillment

  • If required by law, court order, or to protect our legal rights

All third parties are obligated to keep your data secure and use it only for intended purposes.

4. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such data, it will be deleted immediately. Parents or guardians who believe their child has provided information can contact us for prompt removal.

5. Consent

By using our website and submitting personal data, you consent to our Privacy Policy and the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use our services.

You may withdraw consent at any time by contacting us.

6. Data Security

We take strict measures to ensure the safety of your data, including:

  • Secure Socket Layer (SSL) encryption

  • Firewall and malware protection

  • Regular site security audits

7. Payment Information

All payments are processed via Bank Transfer. We do not store or handle any sensitive banking details on our servers.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance user experience

  • Track website performance

  • Understand user behavior

You may disable cookies via your browser settings, but some site functions may not work as intended.

9. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request data deletion

  • Withdraw consent for marketing

  • File a complaint with relevant authorities if you feel your data is mishandled

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any personal information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website implies your acceptance.

12. Contact Us

If you have questions about this policy or need to access, update, or delete your information, please contact us at:
📧 Email: support@Dellsanitary.com
📞 Phone: +92-313-7543377f